Capturing Butterflies and Making Them Talk
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Authors:
Susan Stewart -
Publication Date:
April 2008 -
Report Number:
A-0264-08-EA
Knowledge transfer is a skill like basketball or brain surgery. If companies want to benefit from the collective wisdom of employees, they must understand that knowledge transfer can be taught — and it can be learned. This report looks at how to overcome the four critical challenges to transferring knowledge across generations.