Features

Departments

Straight From the Enemy's Mouth
By Matthew Budman
What do they really want from you, all those critics of business? Here, we invite them to tell you, no holds barred, in their own words.

Confessions of a Turnaround Executive
By Kathleen Brush
When a company is tanking, the board often looks to hired guns to save the situation. One of those guns describes what it's like on the line when she lays it on the line.

"The Best Job in the World"
By Christopher Springmann
Lew Platt, former CEO of Hewlett-Packard, discusses the culture he nurtured within the company, his leadership style, and his aggressive successor.

In the Shadow of the CEO
By Stuart Crainer and Des Dearlove
The COO function is on the rise, as more and more corporations add the title to their management lineup. But what does this No. 2 really do?

Great Global Managers
By Karl Moore
Some of the best managers in the world aren't coming from the global superpowers. They're coming from countries that haven't gotten much attention-and there's a reason for that.

Fixing Corporate Boards
By Gary Moreau
Everyone from the SEC to the individual investor is calling for board members to be independent. Why isn't anyone demanding that they be competent?

An Unnatural Match?
By A.J. Vogl
Political scientist Andrew Hacker has tackled the divisions between black and white, between rich and poor. Now, he discusses the root of society's other major schism: the one between men and women.

Your Turn

Openers
By A.J. Vogl
Natural Enemies?

Press Box
By Ellsworth Quarrels
Where is the best writing in business magazines? In the letters to the editor.

Adventures in Cyberspace
By E.J. Heresniak
TVs and PCs are battling for my attention in my living room, and I wish they'd stay in separate parts of the house.

Dispatches From the Front
By John Guaspari
"How?" and "Why?" seem like reasonable questions for companies to ask themselves about their customer service. So why don't they?

MBA Diary
By Stephen J. Kimm
B-school students who are sponsored by their employers are the envy of their classmates, but what do they offer their companies?

In Review
By Hoffer Kaback
A biographer doesn't have to like her subject, but Monica Langley's disdain for Sandy Weill ends up tainting her book.
By Michael Schrage
James Hoopes documents trends in managerial thought from the mid-19th century on, but he conveniently ignores the facts that don't fit his thesis.

Sightings
By Matthew Budman
Seeing With New Eyes.

Soundings

The Economics of Beauty By Robert J. Barro

The Pig Factor By Rudolph W. Giuliani

Where Were the PR Wizards? By John F. Budd Jr.

Going Overboard? By Vadim Liberman

Questioning Authority: Michael Maccoby
By Melissa Master

And more, from Chuck Palahniuk, Joseph Epstein, John D. Rockefeller, Jack Welch, John A. Byrne, Aldous Huxley, Joe Queenan, and Rick Rickertsen.