July/August 2002
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Features
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Departments
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Water: Just Another Commodity?
By Melissa Master
As the evidence mounts of an alarming global water shortage, some experts are handing off responsibility to the private sector. Will people trust corporations with something so essential to life?
The Best Way to Best Practices
By Stuart Crainer and Des Dearlove
"Business tourists" from around the world are going into best-in-class companies to see how it's done.
More Than a Suit
By Leslie Gaines-Ross and Idil Cakim
If the public's perception of a CEO has a significant effect on a company's reputation, why are CEOs notably absent from corporate Websites?
Enough Is Too Much
By A.J. Vogl
Kevin Phillips thinks that the increasing wealth gap in the United States is going to prompt public and political sanctions on corporate excesses.
What Happened to the Leisure Society?
By Phil Leggiere
For decades, intellectuals assumed that an increasingly automated society would mean more downtime for everyone. Instead, we're working more than ever. What happened?
Working the Crowd
By Skip Kaltenheuser
The best place to peek at a company's proprietary secrets? At meetings and trade shows. Intelligence professionals tell you how it's done.
Venture Capital, Then and Now
From Benno Schmidt: ruminations on the venture-capital firm that gave the industry its name. From Russ Siegelman: a day in the life of a VC.
Customers Are Disappearing
By Eric Almquist and Carla Heaton
That's why customer relationship management is so hot right now. So why are people calling it a "potential flop"?
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Openers
By A.J. Vogl
Big Ideas
Press Box
By Ellsworth Quarrels
Network television's youth bias is exacting a high price in ratings and revenue.
Adventures in Cyberspace
By E.J. Heresniak
A letter from a recent MBA graduate sparks irreverent thoughts on how to succeed as a consultant.
Dispatches From the Front
By John Guaspari
Unless practitioners make some serious changes, internal branding is going to die the same death as Total Quality Management.
Things to Come
By Arnold Brown
As more and more people can afford the things that have traditionally been status symbols, we're going to see a new definition of luxury.
Conference Board Research
Sheila Wellington looks at the glass ceiling in Europe.
In Review
By Richard J. Whalen
Two veteran traders give their self-centered perceptions of life on the Street.
In Review
By Charles M. Madigan
Christopher Byron turns his acid tongue on Martha Stewart, queen of the homemakers.
In Review
By A.J. Vogl
Companies will do nearly anything to keep high performers, but Leon Martel finds the practices that work.
Manager's Tool Kit
By Melissa Master
How to be savvy during a media interview; one way to get past procrastination; cutting down on work/life conflicts among your employees; and more.
Sightings
By Matthew Budman
A Desert Island?
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Soundings
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The Exercise for a Happy Death
By Kenny Moore
A Suspicious Profile
By Melissa Master
The Varieties of Global Experience
By Vijay Govindarajan and Anil K. Gupta
Leading Without Stripes
By Allan J. Magrath
Questioning Authority: Randy Cohen
By Vadim Liberman
And more, from Andrew S. Grove, Jerry Yellin, Ring Lardner Jr., John G. Miller, Joe Queenan, and John MacIntyre.
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Editor A.J. Vogl, Managing Editor Matthew Budman, Creative Director Serena L. Spiezio, Assistant Editor Vadim Liberman, Contributing Editors Phyllis G. Doloff, Larry Farrell, Gail Fosler, E.J. Heresniak, James Krohe Jr., Ellsworth Quarrels, Michael Schrage, Richard Whalen, Publisher Chuck Mitchell, Advertising Manager Michael Alexander, Advertising Production Manager Chun Tao, Circulation Director Denese Brooks-Clarke
