Topics to be Addressed November 15 – November 16, 2007
- CMO Insights: Building a High-Performance Marketing Organization
- Getting and Keeping Customers: Strategies for Customer Engagement, Experience Management, Loyalty and Retention
- Marketing Strategies Case Study I: Managing Brand Experience Across Multiple Communication Channels
- B2C Marketing Case Study I: Global Marketing
- B2B Marketing Case Study I: Developing Actionable Customer Segmentations
- Marketing Strategies Case Study II: Interactive Marketing
- B2C Marketing Case Study II: Segmentation and Targeting
- B2B Marketing Case Study II: Sales and Marketing Collaboration
- Customer Experience Optimization
- Keynote: Branding in a Cluttered World: Awareness, Differentiation and Delivering on the Promise
- Achieving Marketing Efficiency
- More Than Just ROI: Marketing Accountability and Metrics
- Marketing Leader Roundtable: Breakthrough Innovation and Customer Experience

