08 October, 2014  — Pre-Conference Seminar: Service Delivery Optimization through Strategy Realization and Cultural Transformation
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09 - 10 October, 2014  — 18th Annual Global Business Services Conference
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Scheduled Speakers 09 - 10 October, 2014

  • Dana Ashfield, Director, Retail and Direct Bank Transformation, Capital One
  • Steven Bandrowczak, Senior Vice President, Global Business Service/BPO, Hewlett-Packard
  • Paul Bartley, Director, Program Support Center, U.S. Department of Health and Human Services
  • Brandon Bayles, Senior Director, Global HR Operations, Halliburton
  • Todd Blevins, Director, Enterprise Services, Department of Transportation, Federal Aviation Administration (FAA)
  • Mary Beth Drake, Vice President, HR Operations, inVentiv Health, Inc.
  • Mark C. Johnson, Senior Vice President, Corporate Shared Services, TransUnion
  • Suzanne Leopoldi-Nichols, Head of Shared Services, Archer Daniels Midland
  • Dan McHugh, Principal, Deloitte Consulting LLP
  • Arindam Mukhopadhyay, Managing Director, Global Head of Strategy, Re-engineering and Reporting, Citigroup Shared Services
  • Don Piotter, Principal, Deloitte Consulting LLP
  • Bobby Samuel, Director, IT Strategic Sourcing, WellPoint
  • Richard Sarkissian, Principal, Deloitte Consulting LLP
  • Robin Stout, Senior Director, Global Employee Services, McGraw Hill Financial
  • Debbie Vander-Bogart, Vice President, Global Shared Services, Levi Strauss & Co
  • Brian Warnert, Director, Global Business Solutions, General Mills
  • Bene Werle, Vice President, Global Business Services, Cisco Systems
  • Greg Westbrook, Vice President, Global HR Operations and Services, Teva Pharmaceuticals

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IAOP

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