24 June, 2013

The Conference Board Conference Center, New York, NY

REGISTRATION AND CONTINENTAL BREAKFAST 8–8:45 AM 

SEMINAR 8:45 AM–4:30 PM 

A 8:45 AM–NOON

Efficiency to Effectiveness: Understanding and Leveraging Social Networking for Operational Goals

Social technologies are driving the enterprise from efficiency to effectiveness via enhanced employee experience and service delivery. We will consider elements of a well-designed program including:

• What social networking technologies are available now and in the future and how can they be leveraged strategically? 
• What are the keys to successful design and implementation and which organizations are doing it well? 

Specifically we will examine the use of social technology to:

• Listen to employees to improve processes and innovation 
• Communicate with your employees to enhance alignment and collaboration
• Develop employees through meaningful feedback 

Rajesh Attra, Director, Talent, Deloitte Services
Neil Kulik, Managing Director, Deloitte Services

LUNCHEON NOON–1 PM

B 1–4:30 PM

Building a Business Case for New Employee Engagement Technologies 

How well your business delivers education and services to your workforce is vital for the success of your people and organization. The workshop will examine: 

• Expectations from a multi-generational workforce, the right technology mix, leveraging existing resources, optimizing new investments 
• Next-gen technologies which support next-gen HR operations by shifting service delivery from high-cost, high touch tiers to self-service, including contextualized information and learning 
• Organizations leading in engagement and learning with killer KPIs 
• The business case to “reboot” your programs for improved performance, overcoming pushback, anticipating and planning for change management as you deploy, and measuring for results. 

Ara Ohanian, Vice President and General Manager, Infor Learning Management
Ken Fung, Senior Director, Strategy, Infor Learning Management
Kelvin Lovely, Business Process Consultant, Infor HCM