Scheduled Speakers 21 - 22 March, 2013

• Fernando Aguirre, Recent Chairman and Chief Executive Officer, Chiquita Brands International
• Lior Arussy, Chief Executive Officer, Strativity Group, Author, Exceptionalize It!
• John Bianchi, Vice President of National Customer Service, Verizon Wireless
• Simon Bradley, Vice President Marketing North America, Virgin Atlantic
• John Carroll III, Global Head of Clients, Ipsos Loyalty
• Ephraim Cohen, Executive Vice President, Technology and Digital Content, MWW
• Werner Domittner, Former Senior Vice President, Global Customer Marketing, Diageo
• Mary Ann Fitzmaurice, Senior Vice President, American Express Open
• Hugh Gouldthorpe Jr., Cheerleader Emeritus, Owens & Minor
• Kathleen Gowin, Account General Manager, Pitney Bowes Financial Solutions
• Lisa Holladay, Vice President, Brand Management and Guest Experience, The Ritz-Carlton Hotel Company, L.L.C.
• Hendrik Hynekamp, General Manager Customer Experience, Mercedes Benz USA
• Laura Kane, Vice President Corporate Communications, Aflac
• Jeffrey Katz, Chief Executive Officer, Wize Commerce, Founding Chief Executive Officer, Orbitz, Former Chief Executive Officer, Leapfrog, Former Chief Executive Officer, Swissair
• Bob Lord, Chief Executive Officer, Razor Fish
• Gary Magenta, Senior Vice President Client Solutions, Root Inc.
• Jodi Martin, Senior Manager, Field Human Resources, Disney Store, North America
• Pat McParland, Vice President of Corporate and Channel Marketing, Dun & Bradstreet
• Ira Neimark, Former Chief Executive Officer, Bergdorf Goodman
• Stewart Pearson, Chief Client Officer, Wunderman
• Matthias Preschern, Vice President, Global Business Services Marketing, IBM
• Cavan Redmond, Chief Executive Officer, WebMD
• Heather Schultz, Vice President, Senn Delaney, former Chief Executive Officer, Tom Peters Group
• Chris Zane, Founder and Chief Executive Officer, World Famous Zane’s Cycles