Scheduled Speakers 03 - 04 November, 2011

• Cindy Berry, Director Finance Organization Excellence, Unisys
• Bob Carroll, Vice President, Hewlett Packard Global Business Services – Americas Operations
• Erin Champlin, Vice President, Global Business Services, EMC
• Peggy Fechtman, Executive Vice President for Global Capability Sourcing, MetLife, Inc.
• Ira Fialkow, Senior Vice President Member Services, Peeriosity, Former Executive Vice President, Shared Services, Rinker Group / CEMEX USA
• George Gudgeon, Vice President, Global Financial Shared Services, Hyatt Corporation
• Antonius (“Ton”) Heijmen, Senior Advisor, The Conference Board
• Carol Hickman, Assistant Vice President, Service Innovation, CIGNA Healthcare
• Jeffrey Jacobson, General Manager and Vice President Finance Shared Services, Pitney Bowes
• Theresa Jones, Corporate Director, Business Services, The Dow Chemical Company
• Kelvin McLaurin, Corporate Vice President Global Shared Services, McDonald’s Corporation
• Lara Nichols, Senior Director, Global Partner Strategies, Tyco International
• Paul Nicolaisen, Vice President, Global Shared Services, BD
• Jeffrey Nunn, Director, Shared Services Strategy Management, The Boeing Company
• Corey Overby, Vice President Strategic Governance and Planning, MetLife, Inc.
• Julie Page, Corporate Director, Organizational Effectiveness, Raytheon
• Kelly Phillips, Vice President, Global Shared Services, Beam Global Spirits and Wine
• Aprajita Rathore, Senior Manager, Deloitte Consulting LLP
• Richard Sarkissian, Principal, Deloitte Consulting LLP
• Gina Schaefer, Senior Manager, Deloitte Consulting LLP
• Carolynn Sheyker, Director, Global Financial Shared Services, Motorola Solutions
• Eleodor Sotropa, Associate Director, Global Business Services, Procter & Gamble
• Ian Wollman, Senior Manager, Deloitte Consulting LLP