30 September, 2010

Benefits of attending

• Implement the Lessons Learned from The Conference Board Global Employee Engagement Survey™
• Increase Employee Engagement via Job Design
• Build a Development Culture: A Critical Road to Engagement
• A Case Study on Successful Interventions that Draw Out Psychological Commitment of Employees
• Engage Critical Talent: Start Now or Pay Later

Who should attend

Corporate executives involved in Human Resources, Talent Management, Learning, Development, Employee Engagement / Retention, and Administration.

Partial Listing of Past Conference Board Employee Engagement Seminar Attendees

• Alticor Inc.
• Cargill Inc.
• Central Intelligence Agency
• CIT Group
• Citigroup Inc.
• Coca Cola Enterprises
• Colgate Palmolive Company
• Corbis Corporation
• DaimlerChrysler Corporation
• Devon Energy Corporation
• Educational Testing Service
• Eli Lilly and Company
• FirstEnergy Corp.
• Gap Inc.
• ING Americas
• International Paper Company
• Kroger Co.
• Lockheed Martin Corporation
• Marriott International
• Morrison Healthcare Food Services
• M&T Bank Corporation
• Northwestern Mutual
• Occidental Petroleum Corp.
• Oracle Corporation
• Raytheon Company
• Restaurant Associates
• Ricoh Electronic, Inc.
• Silliker, Inc.
• Southern California Edison Company
• Target Corporation
• UnitedHealth Group
• U.S. Federal Reserve System
• U.S. Securities and Exchange Commission
• Washington Mutual, Inc.

 Agenda

Registration and Continental Breakfast 8–9 am

A 9–9:45 am

Research Warm-Up: Identifying Take-Aways for the Day

During this session, we will work in small groups to identify all of the take-aways you want from this seminar. The information gleaned from this session will guide the day to ensure the information you need is delivered and no question goes unanswered.

John Gibbons, Senior Advisor, Employee Engagement
Bev Kaye, Chief Executive Officer, Career Systems International

B 9:45–10:45 am

Increase Employee Engagement via Job Design

The recent Conference Board employee satisfaction survey “I Can’t Get No . . . Job Satisfaction: America’s Unhappy Workers” and research report has received wide-spread attention and was a feature topic on many news outlets, including a segment on CNN, no doubt due to the fact that every category of the survey demonstrated a drop from 1987 – 2009. One of the most drastic declines was in “interest in work.” This seems to indicate that employees largely judge the overall quality of their jobs in terms of the degree to which they are challenged or stimulated. Additionally, considering that “job design” is the most powerful influence on overall employee engagement, this drop likely has an impact on employees’ view of the organization beyond perceptions of the job itself. During this session, we will explore the ways in which you alter the overall challenge and variety of jobs to increase engagement.

John Gibbons, Senior Advisor, Employee Engagement

Networking Refreshment Break 10.45–11 am

C 11–11:45 am

Build a Development Culture: A Critical Road to Engagement, Part I

Engagement is a long-term process, not an isolated program that sees people through a period of struggle. Employees who survive layoffs, reorganizations, budget cuts, and hiring freezes aren’t satisfied with just hanging on. They want and need a meaningful future with satisfying career development opportunities including an on-going dialogue about their careers and contributions. Despite economic challenges, managers and line leaders can improve employee commitment by satisfying development needs. During this two-part session, you’ll learn how your organization can impact employee engagement by implementing a systemic career development initiative.

Bev Kaye, Chief Executive Officer, Career Systems International
Author, Up Is Not The Only Way, Love 'Em Or Lose 'Em: Getting Good People To Stay, and Love It, Don't Leave It: 26 Ways To Get What You Want At Work.

Networking Luncheon 11:45 am–12:45 pm

D 12:45–1:30 pm

Building a Development Culture: Part II

Suzanne Ippel, Director, Human Resources, Intuit

E 1:30–2:15 pm

Implement the Lessons Learned from The Conference Board Global Employee Engagement Survey™

Our recent study included 6500+ participants spanning 11 countries on 3 continents. Participating companies include: Alcoa, Caterpillar, PepsiCo, QUALCOMM, The World Bank, and others. Exploratory factor analysis methods were employed to identify “organic” patterns of responses to questions, rather than side-by-side comparisons. During this session, we’ll break the information gleaned from survey participants and discuss best practices in employee engagement as well as how to implement engagement strategies on three levels: Cognitive including satisfaction and commitment, Emotional: heightened attachment and pride, and Behavioral: discretionary effort and retention.

John Gibbons, Program Director for Employee Engagement Research and Survey Services, The Conference Board

Networking Refreshment Break 2:15–2:30 pm

F 2:30–3:45 pm

Engage Critical Talent: Start Now or Pay Later

• Understand the significance of key (research-based) engagement and retention factors, other than pay
• Identify the roles and responsibilities of the manager in the retention and engagement equation
• Learn several practical, low-to-no-cost and hands-on strategies that leaders at all levels can apply immediately

G 3:45–4:45 pm

Warnaco “Voices”: A Case Study on Successful Interventions that Draw Out Psychological Commitment of Employees

The Warnaco Group is a $2 billion dollar premier apparel firm with over 5,000 employees around the globe. In this interactive session, Jill Katz will discuss the history of engagement at Warnaco and share some of the successful interventions that continue to draw out the psychological commitment of Warnaco’s greatest asset – the employees.

Jill Katz, Senior Director of Talent Management, Warnaco
KC Simmons, Global Program Manager, NetApp

H 4:45–5 pm

Research Wrap-Up: Lessons Learned

John Gibbons, Program Director for Employee Engagement Research and Survey Services, The Conference Board
Bev Kaye, Chief Executive Officer, Career Systems International
Author, Up Is Not The Only Way, Love 'Em Or Lose 'Em: Getting Good People To Stay, and Love It, Don't Leave It: 26 Ways To Get What You Want At Work.

Each attendee will receive a complimentary copy of The Conference Board 2011 Research Report: Is Age Really Just a Number? Investigating Approaches to Employee Engagement. This Report provides a comparative case study analysis to investigate leading companies’ employee engagement strategies and determine whether these approaches included a multigenerational lens. Specifically, the analysis was designed to consider two questions:

1. What approaches to leading companies take to engage their employees so that they may achieve their business goals?
2. Do these companies customize their approaches to focus on age/generation and/or on other demographic differences?