Keith Dunnell
Senior Director
Global Shared Services
Siemens Corporation

Leland Forst
Chief Executive Officer and
Managing Director
The Amherst Group Limited

Barnaby Fountain
Director, Merck Sigma
Shared Business Services
Merck & Company, Inc.

Susan Halliday
Divisional Vice President
Shared Services
Walgreens

Tom Herndon
Vice President
Corporate Controller,
Diversity ,Inc.

Jennifer Malatesta
Principal
Deloitte & Touche LLP

Daniel Melchior
National Shared
Services Leader
North Highland
Author
"Shared Services:
A Manager's Journey"

Michelle M. Noe
Change Management
Consultant
Caterpillar, Inc.

Don Piotter
Principal
Deloitte Consulting LLP

Juergen Reiners
Vice President
HP Global
Business Services

Jeffrey Rhodes
Executive Director
Shared Business Services
Merck & Co., Inc.

Richard Sarkissian
Principal
Deloitte Consulting LLP

Andrew Simpson
Head of Americas
Business Service Center
BP

Eleodor Sotropa
Associate Director
Global Business Services
Procter & Gamble

Erica Volini
Principal
Deloitte Consulting LLP

Cheryl F. Zima, SPHR
Vice President
Human Resources
Ministry Health Care