10 - 11 November, 2010  — Shared Services Conference
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09 November, 2010  — Pre-Conference Seminar: Establishing Governance, Accountability and Metrics to Ensure Sustainable Success and Growth
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Download the full agenda.

Scheduled Speakers 10 - 11 November, 2010

Keith Dunnell
Senior Director
Global Shared Services
Siemens Corporation

Leland Forst
Chief Executive Officer and
Managing Director
The Amherst Group Limited

Barnaby Fountain
Director, Merck Sigma
Shared Business Services
Merck & Company, Inc.

Susan Halliday
Divisional Vice President
Shared Services
Walgreens

Tom Herndon
Vice President
Corporate Controller,
Diversity ,Inc.

Jennifer Malatesta
Principal
Deloitte & Touche LLP

Daniel Melchior
National Shared
Services Leader
North Highland
Author
"Shared Services:
A Manager's Journey"

Michelle M. Noe
Change Management
Consultant
Caterpillar, Inc.

Don Piotter
Principal
Deloitte Consulting LLP

Juergen Reiners
Vice President
HP Global
Business Services

Jeffrey Rhodes
Executive Director
Shared Business Services
Merck & Co., Inc.

Richard Sarkissian
Principal
Deloitte Consulting LLP

Andrew Simpson
Head of Americas
Business Service Center
BP

Eleodor Sotropa
Associate Director
Global Business Services
Procter & Gamble

Erica Volini
Principal
Deloitte Consulting LLP

Cheryl F. Zima, SPHR
Vice President
Human Resources
Ministry Health Care

Sponsored by

Deloitte

Session sponsor

North Highland

Luncheon sponsor

The Amherst Group Limited
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