Topics to be Addressed June 21 – June 22, 2007

Losing quality people hurts, and organizations that build effective processes into their talent management strategies cultivate environments that attract and develop talent, foster satisfaction, increase loyalty, improve productivity and drive bottom-line revenues. Our constantly changing business environment requires continually higher employee performance. This seminar details the cutting-edge tools and strategies for engaging and retaining employees.

We know engagement helps to create success and that managers have the power to shift the level of employee's engagement by setting the tone and creating the precise climate for engagement to occur. This seminar is filled with interactive sessions and case studies that will engage you in a conversation; we will talk about what has worked and what has not in world-class companies. Some of the issues we'll cover:

• 12: The Elements of Great Managing
• How Employee Engagement Drives Dynamic Business Outcomes
• The Impact on Engagement with a Distributed Workforce
• Cultivating Intellectual Capacity: A Case Study
• Coaching and Developing Talent . . . Worldwide: UNICEF Case Study
• Creating gLife: Genentech’s Internal Brand Strategy
• Making It Stick: Integrating Employee Engagement and Retention Into the Company Culture
• Case Study: How to Strategically Link Career Development into Your Company's Overarching Engagement Picture
• Leveraging Your Corporate Mission to Drive Employee Engagement
• Building and Sustaining an Engagement Culture: 5 Critical Steps
• Customer Service is Easy. Making it Pervasive is Hard! A Case Study on Employee Engagement and Its Impact on Customer Loyalty
• Affinity Matters!: An Interactive Dialogue & Panel Session