Anna S. Powell

Publications by Anna S. Powell

Executive Action Report

• When Disaster Strikes: Ensuring an Intact Supply Chain
  28 November, 2001

Research Report

• Shared Services and CRM
  14 April, 2004
• Sustaining Customer Care in a Rapidly Changing Business World: A Snapshot of Practices
  10 September, 2003
• Transforming the Supply Chain
  07 March, 2002
• The Role of B2B Exchanges and Implications for the Future
  14 August, 2001