Topics to be Addressed September 8, 2003

• Understanding the skills that are required to lead your company through a crisis
• Developing a greater understanding of the role Human Resources should play in the senior management team
• Building a performance focused culture in which every individual knows how they can contribute to corporate objectives
• Meaningfully measuring and monitoring employees' contribution to business results
• Creating a blue-print to effectively deal with SARS should it arise in the future