Topics to be Addressed February 23 – February 24, 2010
In spite of the widespread financial challenges faced by most corporations, sales operations executives now have an opportunity to help their sales organization achieve growth goals and take advantage of opportunities. They are also uniquely positioned to lead efforts to base decision–making on hard data and insightful information and streamline processes for greater efficiency and productivity.
Agenda at a Glance
Tuesday, February 23, 2010
Registration and Continental Breakfast 8–9 am
Welcome and Introduction 9–9:05 am
Christine Hess, Conference Program Director, The Conference Board
A 9:05–9:45 am |
Keynote: Transforming Sales Operations into a Strategic Revenue Growth Asset |
B 9:45–10:45 am |
Sales Force Communication and Knowledge Management |
C 11:15 am–12 noon |
Managing the Implications of Your Go–To–Market Strategy on Sales Operations |
12 noon–1 pm |
Luncheon |
D 1–2 pm |
Sales Organization Management: Strategies for Developing Capabilities and Achieving Goals |
E 2–2:45 pm |
Sales Learning: Development and Retention Strategies for Recovery and Growth |
F 3:15–4:15 pm |
Selling on Value…When Value Has No Value |
G 4:15–5 pm |
Opportunity Management: Harnessing Data for Better Customer Potential Assessment |
Networking Reception 5–6 pm
Wednesday, February 24, 2010
Continental Breakfast 8–9 am
H 9–9:45 am |
Corporate Strategy and Expectations of Sales Operations |
I 9:45–10:30 am |
Supporting Sales Management and Enabling Sales Rep Effectiveness |
J 11 am–12 noon |
The Sales Operations Organization of the Future |
Conference Conclusions 12 noon–12:15 pm
This conference will focus on the sales operations organization and explore critical issues including:
- Transforming the sales operations organization and aligning sales activities with corporate strategies
- Sales force communication and enabling sales rep effectiveness
- Streamlining processes and leveraging technology to enhance sales operations effectiveness

